Shipping - Order Fulfillment

Shipping 

All Volley4Four Set orders are shipped via our premium shipping method. Shipping price is included in the checkout price. Carriers varies depending on the location. We use FedEx, UPS, DHL and TNT to ship our Volley4Four set. 

Please enter a correct phone number when purchasing as the carrier needs it to contact you for delivery.

Will I receive a Tracking Number?

Yes, you will automatically receive a tracking number as soon as your order is shipped! If not, please email us at emily@activehomefitness.com with your order # and information. 

Do you ship Worldwide?

Yes, we ship worldwide! Some countries may be subject to additional international shipping charges! Please email us at emily@activehomefitness.com for specific prices and questions.

Order Fulfillment

Can I modify an Order?

Need to change or cancel your order? Email us immediately at emily@activehomefitness.com and we will do our absolute best to correct the situation. Once the order is processed and shipped, the order cannot be cancelled.

My Order Arrived Damaged

Please send us clear photos of the damage to your item, and a detailed description, within 24 hours of delivery to emily@activehomefitness.com and we will replace or repair your piece once it is received and the damage can be assessed.

I Did Not Receive My Confirmation Email

No worries, we can send it to you! Just contact us at emily@activehomefitness.com and we’ll resend it to you.

Can I cancel my order?

Yes, you may cancel your order. However, canceled orders are subject to a 20% restocking fee.